Customer Testimonials

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DealerRater Jan 20, 2025

Our sales man Mike El-Krewi, was very professional, very funny, and was upfront about everything, from the cars, to the paperwork. He also ripped his pants picking up our car keys. Haha. This man was very funny, handsome, and very easy going. If you guys go buy a car at dick Hannah Subaru at vancouver. Ask for Mike!

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DealerRater Jan 16, 2025

Hannah and Salesman Amir did a great job finding the right car to meet my father’s needs. They were responsive and helpful.

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DealerRater Jan 14, 2025

Every one I dealt with at the dealership was very helpful, courteous and knowledgeable in explaining my new forester to me

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DealerRater Jan 14, 2025

Convenient location; warm and friendly welcome by Amir. No feeling of pressure; thorough and understandable info and answers to inqueries. We were allowed a day to think about our choice, and then allowed to add our son in the negotiations. So far pleased with the 2019 Subaru Forester..

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DealerRater Jan 8, 2025

Mike was absolutely fantastic! I appreciate his help so much. Definitely recommend him! I love my new Subaru.

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DealerRater Jan 7, 2025

I am always happy with the Service that I get here and the people are very friendly, helpful and knowledgeable.

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DealerRater Jan 3, 2025

Chad is absolutely great. He and his team strive to make a difference and it really shows. Lifetime Subaru customers for sure. (:

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DealerRater Jan 2, 2025

We went to Dick Hannah Subaru to look at electric cars to lease and had already decided we weren't leasing that day (Dec 30, 2024). Bill Parker was the salesman that came out to greet us. We told him we were just looking. He told us his name and to let him know if we needed any keys, and then left us to do our own looking. We found a few we wanted to explore further and Bill gathered up all the keys. We took a test drive in one of the cars and thought it was pretty cool. Bill answered ...

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DealerRater Jan 1, 2025

The dealership was great we had an incredible experience w/ Ather Munson he was very professional and courteous.

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DealerRater Dec 31, 2024

Friendly service and a great reputation. I Was not disappointed. They are Easy to deal with.

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DealerRater Dec 30, 2024

Mike El-Krewi worked patiently with me as I wandered the lot for three days looking for the right car. His kindness, patience and knowledge were amazing. Car buying in the past from other dealers left a bad taste in my mouth. Salesmen like Mike are the reason my husband and I bought a Subaru at Dick Hannah in 2019 and the reason I bought a Subaru at Dick Hannah in 2025!

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DealerRater Dec 27, 2024

Great customer service on the front end. The buying process was smooth and professional. Salesman was easy to work with and helpful with all my questions. Looking forward to working with the team post sale. More to follow.

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DealerRater Dec 25, 2024

Dealership was great. Very friendly staff. I also was there all day which I was absolutely expecting.

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DealerRater Dec 25, 2024

I had an incredible experience with Tyler, who works in the sales department. He is fairly new, but he is very knowledgeable about different cars and super personable! He immediately came out and greeted us and was truly interested in helping us find a car that was within our budget and met our needs. We talked with him and went over some options and still hadn't found anything. We exchanged numbers and he got right to work searching for what we wanted. He called us later that day with a few options. When we came back, we had a ...

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DealerRater Dec 24, 2024

Bought a car here the other day and Amir was a great help with the whole process. He was very professional and courteous. He explained things well and made sure I knew everything I needed to know about the car.

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DealerRater Dec 23, 2024

If it weren't for Amir, I wouldn't have purchased as quickly, probably been less trusting. I sure hope he gets a big bonus!!

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DealerRater Dec 23, 2024

I worked with Adrian in the purchase of my 2025 Outback Wilderness. They didn't have my preferred color so he reached out to another dealer that did have my preferred car and had it transferred to Dick Hannah the next day. He made the buying experience very enjoyable even matching the Costco discount I received prior to purchase. Both he and Rodd Smith were very pleasant to deal with.

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DealerRater Dec 22, 2024

I recently leased a Subaru Crosstrek, my salesman’s name was Mike. Him and everyone else there were very helpful

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DealerRater Dec 22, 2024

We had a fabulous car buying experience at Dick Hannah Subaru. Adrian helped us with all of the details from test driving to purchasing a new Subaru Forester. We really appreciated how much time Adrian spent helping us make a decision on a new vehicle. Thank you!!

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DealerRater Dec 20, 2024

I recently had the pleasure of working with Mike at Dick Hannah Subaru, and I can't say enough great things about my experience. From the moment I walked into the dealership, Mike greeted me with a smile and made me feel right at home. His kindness and genuine approach set the tone for a fantastic car-buying experience. What I appreciated most was the no-hassle environment that Mike created. There was absolutely no pressure to make a quick decision. Instead, Mike took the time to understand my needs and preferences, guiding me through the options without any pushy sales tactics. ...

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DealerRater Dec 17, 2024

As per our lease agreement, we took our 2024 Forester in for its "one year" check up. In one year, we actually have only put 4,500 miles on it so it technically wasn't due for service until 5,000 but a year had transpired since we leased it. I called and made an appointment, they were ready when I arrived and serviced my car in less time than they had allowed. The check-in staff was very friendly, kept in touch with me about half way through and updated me before the service department was finished. I truly appreciate the service department ...

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DealerRater Dec 15, 2024

Everyone at the dealership was great. Perfect car buying experience. Would highly recommend them to others

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DealerRater Dec 12, 2024

We were pleased with the service we received from Mike and the others. Thank you!

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DealerRater Dec 8, 2024

We were pleased with the service we received from Wade and the others. We’re not pushy with us.

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DealerRater Dec 4, 2024

Always on time, friendly, answers questions I have. Brought Crosstrek in for first oil change.

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DealerRater Nov 27, 2024

I had a fantastic experience at Dick Hannah Subaru in Vancouver. They have helpful staff, smooth process, competitive pricing, or excellent after-sale support. The team was knowledgeable, especially Eric Clover sales manager sand the two sales consultants Jay Harden and Mike Hendrickson, who walked me through all the options and made sure I got the best deal. I have purchased many cars over the years, and no one really thinks the process is fun or easy bit this team is amazing. They have changed my perspective on the car buying experience. I hope more people get to have such a ...

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DealerRater Nov 23, 2024

I just bought a new car at Dick Hannah Subaru and cannot say enough about my fantastic experience! Mike El-Krewi was the salesman who helped me. I made several separate visits, not knowing just what I wanted and changed my price limit with each visit. Mike was very helpful each time and extremely patient. He made the entire process stress free. The atmosphere was also comfortable as everyone I came in contact with was pleasant. I love driving my new crosstrek and am thankful to have one of the most reliable cars around. Much thanks to Mike and the entire ...

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DealerRater Nov 23, 2024

I knew what car I wanted already and drove to Dick Hannah dealership in Vancouver after realizing the other dealerships I went to didn't have the exact crosstrek I wanted in stock. Mike El-Krewi helped me find the exact vehicle I had been looking for and made the buying process super fast and easy. He even helped me sync up my phone with the vehicle. Thanks for everything, I love my new car!

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DealerRater Nov 23, 2024

Very good sales person, Mike El-Krewi. Clean dealership! Not pushy at all! Answered all questions thoroughly. Mike hunted down the car we wanted until he found it. Also, the other folks (finance, ancillary departments) were efficient and helpful. They set our 2 week check-in appointment in advance to give us time to use the car and see what questions we might need answers to.

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DealerRater Nov 19, 2024

Always responsive, always pleasant to work with, always within estimated time to complete the service.

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DealerRater Nov 16, 2024

The dealership had many pre-owned Subarus in the model we wanted. On their website, Carfax info is listed on each vehicle which made the shopping experience easier as the consumer. We visited a few times to look at inventory and we were always greeted quickly and helped with each visit.

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DealerRater Nov 12, 2024

The Dick Hannah Subaru Dealership has made a concerted effort to look after my car!

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DealerRater Nov 11, 2024

Great buying experience. No pressure and lots of patience was provided by our salesperson Mike El-Krewi. Ths was the first brand new car my wife of 33 years and I have ever purchased. We took our time looking at Outback Wilderness options with a few visits and multiple test drives over a two day period. We finally made our choice on a blue 2025 and felt supported throughout the finance and closing process. Options were given for additional warranty packages and well explained and no pushback was given when we declined to purchase them. Even the espresso machine and snacks were good! ...

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DealerRater Nov 9, 2024

Very easy and helpful transaction! Jay was patient and informative. We got exactly what we wanted.

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DealerRater Nov 6, 2024

Appointment set easily,car delivered on time, service finished on time.First time interaction satisfactory .

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DealerRater Oct 31, 2024

All pleasant and very knowledgeable. On time type people and gave all their attention to me.

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DealerRater Oct 30, 2024

Mike was very informative, friendly and professional. No high pressure and everything was straight forward. Definitely recommend!

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DealerRater Oct 26, 2024

I am pleased with the repair work they provided to me. It is an excellent service.

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DealerRater Oct 17, 2024

Dick Hannah Subaru is the place to go for your Subaru. They are helpful and want to make you happy. Adrian is great to work with and his product knowledge makes the buying experience pleasant. I’d purchase there again.

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DealerRater Oct 16, 2024

Dick Hannah Suburu doesn’t appreciate loyal repeat customers. I had to wash the windows.

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DealerRater Oct 8, 2024

Olivia was awesome, she got me checked in and out of service in a timely manner. She got my parts ordered and put me on the call list to come in when the parts arrive. I would highly recommend asking for Olivia when you schedule your service.

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DealerRater Oct 8, 2024

Mike el-Krewi was the nicest, most professional and helpful person in our car buying experience. This was my first new car ever purchased and I’m 53. I had lots of fears and his personality won my wife and I over. Dick Hannah is blessed to have him on their team. He alone won this car sale. Thanks Mike. Sincerely, Frank and Darlene 🤩

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DealerRater Oct 3, 2024

My wife and I met with Adrian to pick out a new subaru. I am more of a HINDA man but I operate under the wife’s rules. Found one that that she likes and adrian was polite didn’t waste our time. He helped us even after we left great service

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DealerRater Sep 29, 2024

Salesperson Adrian was very thorough and conscientious, ensuring that we the customers were satisfied. We recommend his service.

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DealerRater Sep 24, 2024

I have used Dick Hannah Subaru ever since I bought this car. So far, when I drive it in for service I drive it out for use. Dick has a very good crew.

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DealerRater Sep 23, 2024

My experience with Mike and Eric and everyone from the financial through to the service department has been exceptional. They made the sales process enjoyable and painless!

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DealerRater Sep 22, 2024

I bought a used jeep from them, and they we're a patient and worked with me over a course of days because I couldn't decide what I wanted, but they weren't pushy.

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DealerRater Sep 11, 2024

My wife and I have been in the market for a Subaru Outback for a short time now and we have been very impressed with the outstanding service and pricing that Dick Hannah has extended to us in this process. We worked with an outstanding salesman, Wade Lanagan and we would highly recommend him. He help us determine which model of Outback would suit our needs and worked with us through this process to get outstanding pricing on the vehicle as well. Our over all experience was outstanding and they offered a very competitive price. We would highly recommend Dick ...

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DealerRater Sep 10, 2024

I recently had the pleasure of purchasing my car from **Dick Hannah Subaru**, and I can confidently say it was the best car-buying experience I've ever had! From the moment I walked in, I was greeted warmly and felt completely at ease. I was lucky enough to work with **Mike**, who was absolutely amazing! He was knowledgeable, patient, and took the time to listen to what I was looking for. Mike wasn't pushy at all, which is rare in this industry, and instead made sure I was comfortable with every aspect of the purchase. He walked me through ...

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DealerRater Sep 6, 2024

We were recommended sales man Peter by a friend and he did not disappoint. He was very patient with us And got us the car of our dreams! The whole experience from test driving to financing was wonderful!

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DealerRater Sep 4, 2024

My wife and I enjoyed a very pleasant buying experience when we purchased our 2025 Subaru Outback. Jay answered all our questions, the test drive was great and our vehicle has been really impressive.

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DealerRater Sep 3, 2024

Organized Enthusiastic Clean Responsive Responsible Confidence-inspiring Tech-savvy Bright Good treats in waiting area

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DealerRater Aug 19, 2024

I bought a used Subaru years ago and went to Dick Hannah Subaru for service. Because of the incredible service I received from Frank I went to the Sales department and was working with Mike, he was so informative and concerned about my happiness. I can't say enough good things about my experience.

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DealerRater Aug 16, 2024

Awesome experience through and through. Mike is the man down there!! Quick, easy and happy!

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DealerRater Aug 16, 2024

Everyone I came in contact with was super professional. I felt any request I might have had would have been addressed.

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DealerRater Aug 2, 2024

Ather Munson helped me find my perfect 2025 Subaru Outback! He made sure all my questions were answered and showed true care in his service! Great dealership all around!

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DealerRater Aug 1, 2024

Really good experience buying out Crosstrek. Adrian really took care of us and made it easy. Looked at all the models and found the one that best suited us. Again, would recommend.

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DealerRater Aug 1, 2024

The process was smooth and easy. Adrian C took great care of my wife and I.

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DealerRater Jul 21, 2024

Peter was wonderful to work with. He was patient and kind and helped as I tried to decide on a new car after getting in an accident. He understood what it was I wanted and worked with me until I was completely satisfied. He was easy to talk to and work with and never made me feel pressured to do anything. I would definitely recommend him to friends and family and will definitely work with him again in the future.

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DealerRater Jul 16, 2024

Super helpful, friendly, and very easy to work with. Rosa and Alejandro were both amazing help and awesome to work with

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DealerRater Jul 16, 2024

Their staff was there when I arrived with the car and once I was out of it they did an initial review of everything before it went into the shop. Once that was finished they explained what they did and why. I was quite happy they did that.

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DealerRater Jul 11, 2024

We had a great buying experience working at Dick Hannah Subaru. Mike El-Krewi is a great Sales Consultant to work with.

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DealerRater Jul 9, 2024

Very friendly and efficient. Covered all the details and options. Work was done as promised. The loaner car was extremely convenient.

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DealerRater Jul 8, 2024

Me and my partner were helped by Ather. He was incredibly knowledgeable, immediately had the answer to any of our questions about any car on the lot. He was patient and let us ask what we needed, encouraged us to to try more things, ask more questions, and helped us to be as comfortable as possible. The process was very stream line and easy. Athur easily made us feel welcomed and made the whole process very enjoyable , we felt like we were friends by the time we left! Buying a new car is so daunting, but everyone at this dealership ...

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DealerRater Jul 3, 2024

Absolutely would recommend this dealership. They took a relaxed demeanor and did not implement a high-pressure approach. The salesman was wonderful, knowledgeable and considerate of my limited availability. The finance department was 2nd to none! This is my first Subaru and I am loving it!! Thank you Dick Hannah Subaru!

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DealerRater Jul 1, 2024

The team at this dealership was absolutely incredible. They streamlined the car-buying process, making it exceptionally quick and straightforward. Not only did they assist me in finding a vehicle perfectly suited to my needs, but they also worked with my budget constraints. It was a fantastic experience overall!

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DealerRater Jun 30, 2024

Great experience with dick hannah subaru. Knowledgeable, friendly,helpful staff. Our salesman Skyler K. Was very patient and thourgh with us on driving multiple cars to find the right fit for my wife. She was very happy with the cars he showed us. Joe P. Took good care in getting our car ready to take home.

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DealerRater Jun 30, 2024

Buying a car is never fun, Skyler made the process easy and fun. He was patient with me being indecisive and not pushy at all! Got a great deal and love my new car!

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DealerRater Jun 30, 2024

Absolutely had a wonderful experience at Dick Hannah Subaru. My Salesman Mike El-Krewi was amazing. He was very thorough and very kind. This was the best experiences in purchasing a vehicle I have had. Mike went above and beyond to make the transaction go smoothly. Kenny was a pleasure to meet, he has a great sense of humor. I highly recommend Dick Hannah Subaru. It's been a long time since I have dealt with a very professional and well dressed gentleman. Keep up the good work Mike!

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DealerRater Jun 24, 2024

Dick Hannah Subaru has always treated us like royalty and this time was no different! Mike from sales, Dakota from finance, and all of management was and is top notch and you would be hard pressed to find a better overall experience. Each individual of the team deserves a hearty raise!

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DealerRater Jun 5, 2024

Everyone at the dealership was super helpful, especially Mike who answered all my questions and made the process really easy.

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DealerRater May 30, 2024

This will be my third Outback. I've owned them because they have been a reliable car through the years. We've been doing business with Dick Hannah Subaru for 15 years. Antonio was helpful with all the new Technology. Still working through it

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DealerRater May 30, 2024

The whole Staff was great to work with. I had been shopping across different brands but got sold on the vehicle and the dealership. Antonio got me the color I wanted and made the transaction easy.

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DealerRater May 30, 2024

Adrain was amazing! Not only helpful but very knowledgeable. He was able to find a vehicle to our liking and look forward to finalize that when the vehicle comes in . Thank you again!

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DealerRater May 30, 2024

Quick, Knowledgeable salesman Peter Maher made our experience wonderful. I recommend all my friends to ask for Peter Maher. Will shop here again.

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DealerRater May 30, 2024

Ather Munson was amazing to work with. He met with my wife and I multiple times until we reached a decision on the right vehicle for us.

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DealerRater May 29, 2024

Adrian was awesome in helping me decide on what car was the right choice can’t give him enough kuddos

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DealerRater May 15, 2024

Mike was amazing! He accepted my relatively narrow search criteria and was never pushy or overbearing. He provided lots of helpful insight regarding features of the car and makes himself available in the future for any questions I might have about my ride. I will definitely be returning to Mike at Dick Hannah Subaru for my future needs! Highly recommend!

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DealerRater May 13, 2024

Mike was very helpful in completing the purchase of our new Forester. I recommend his services.

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DealerRater Apr 27, 2024

Great experience! All the staff and salesmen are professional! Mike helped me out of a grim situation and put me in a brand new 2024 Subaru Legacy. Love it!

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DealerRater Apr 23, 2024

Jack Wise, finance manager, made the finance part of this process of buying a car smooth and relaxing. He was straight forward with his presentation of our options and was extremely helpful in this process.

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DealerRater Apr 21, 2024

Super knowledgeable sales person, comfortable lobby, good transparency with financing. Would recommend this dealer again.

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DealerRater Apr 14, 2024

Mike El-Krewi is awesome as a person and professional! He is very knowledgeable and patient. I didn’t feel any pressure throughout the process. Mike was very supportive and the whole buying process was nice and smooth. Highly recommend!

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DealerRater Mar 31, 2024

From service to sales my whole experience was amazing! Mike El-Krewi was a joy to work with and made the drive down worth it.

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DealerRater Mar 30, 2024

If you want to be well informed on Subaru’s, Rae is your gal. Not only was she friendly, but she also made sure we were well taken care of by offering water and snacks. While we did not buy a car, we will return soon and make it happen, because Dick Hannah sure does BELIEVE IN NICE!

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DealerRater Mar 26, 2024

Rae was super nice and informative while I checked out the Subaru. She answered all my questions patiently and made sure I was well informed on the car. I highly recommend that you work with Rae. She is not pushy and is so helpful!

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DealerRater Mar 8, 2024

I wanna give Mike Krewi a huge thanks for helping me get my dream truck. He was very attentive & kind. He also gave me a good price which I appreciate a lot. Keep up the hard work Mike!

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DealerRater Mar 5, 2024

Great service very friendly super knowledgeable x x x x x x x x x

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DealerRater Feb 26, 2024

This was my best experience buying a car. Mike Krewi was fantastic! He was friendly and patient and knowledgable and I didn't feel pushed or stressed. I never thought I would walk out of a dealership feeling comfortable and happy, but I did. I will never go anywhere else. Go see Mike!

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DealerRater Feb 21, 2024

Great buying experience. Mike El-Krewi was our dealer and he treated us very well. Excellent service!

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DealerRater Feb 20, 2024

Mike was friendly and not pushy. Very nice doing business with them. Very accommodating. Love the car.

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DealerRater Feb 11, 2024

Salesperson Rae was cheerful, informative, and patient. She made the buying experience easy. Only complaint was lack of inventory. I wanted to see a car in another color and it wasn't available. Also gave me a loaner car while I waited for delivery of my car which was important because my previous car had been totaled and it meant I didn't have to go through the holidays without a vehicle. There was also a slight miscommunication and to check bounced because it was deposited in error before I took delivery of my car.

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DealerRater Nov 22, 2023

Consumer friendly!! Listen, understand and no heavy hand. Employees very well trained and eager to be of help. Extremely knowledgeable.

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DealerRater Nov 8, 2023

My contact is Chris. He is always helpful and answers all my questions. Even though I don't see who works on my car, it is always taken care of. I appreciate their good service.

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DealerRater Nov 7, 2023

I purchased my Forester a few years ago. Always take it into the dealership for oil changes and other routine maintenance. They are always courteous and keep me apprised on when my car will be ready and if they have noticed any other work needed. Still runs like new.

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